How Country Boy Brewing Saves $4,000 Monthly and Achieves 80% Faster Processing of Cash Transactions with TipHaus
Country Boy Brewing, renowned for its high-quality, minimally processed beers across 3 locations, faced a challenge with their tip distribution system. Their existing method relied on outdated, manual processes, leading to time-consuming calculations and frustrating delays for staff. TipHaus entered as a game-changer, automating calculations and granting daily access to all earned tips. Discover how TipHaus not only boosted efficiency but also increased employee satisfaction and reduced turnover, proving to be a win for Country Boy Brewing.
Executive Summary
Region:
Kentucky (Lexington, Georgetown, Louisville)
Business Type:
Craft Beer
# of Locations:
3
Interviewee:
Larry Shaffer, Director of IT
Problem:
Country Boy Brewing's manual tip distribution system across 3 locations caused issues with slow error-prone calculations, delayed access to credit card tips for staff, and inconsistent tip distribution management, potentially leading into issues with legal compliance.
Solution:
TipHaus addressed Country Boy Brewing's issues by automating tip calculations, saving time during peak events, and providing daily access to all earned tips through Earned Tip Access™. This not only boosted employee satisfaction but also eliminated delays and ensured accurate records for tax purposes.
Background
Country Boy Brewing, known for its top-notch craft beers, found ensuring consistent and efficient management across their 3 locations challenging. Staff sizes varied greatly, with 30-40 employees in larger establishments and 10-12 in smaller ones. Larry Shaffer, Director of IT at Country Boy Brewing, shares how TipHaus addressed this challenge, transforming their operations and boosting efficiency, employee satisfaction, and cost savings.
Problem
Country Boy Brewing faced difficulties with its traditional tip distribution system. Manually calculating and distributing tips was a time-consuming process prone to errors, especially during large events. Moreover, under the previous system, employees didn't have immediate access to their credit card tips, unlike the instant access they enjoyed with cash. This delay in receiving earned income led to employee dissatisfaction and contributed to higher employee turnover. Finally, the lack of a clear record of earned tips created complexities for staff when demonstrating their income during tax season. This lack further caused employees problems by not having a clear proof of income when purchasing cars or applying for a mortgage on the house.
Solution
To address these challenges, Country Boy Brewing implemented TipHaus. This solution streamlined their operations by automating tip calculations, eliminating manual counting, and saving significant time during peak events. Additionally, TipHaus's Earned Tip Access™ program provided employees with daily access to their earned tips, including credit card tips. This not only increased employee satisfaction and engagement but also addressed the issue of delayed access. Lastly, Earned Tip Access™ allowed Country Boy Brewing to set aside enough compensation to ensure that staff do not encounter any tax deficits come April 15. With a documented history of earnings readily available through the platform, employees can easily demonstrate their income to lenders, dealerships, and other entities requiring income verification. This simplifies processes like applying for mortgages and car loans. By effectively tackling these pain points, TipHaus has transformed Country Boy Brewing's operations and fostered a more positive work environment for their staff.
"TipHaus and Earned Tip Access™ have been a game-changer for us. It massively cuts down the hours we spend per week reconciling tips for bartenders and servers. It also works well for both regular operations and events, allowing tip sharing and pooling. Since implementing Earned Tip Access™, we're now able to tip our staff out the next day, which has helped with employee retention and morale. The team also appreciates having a proof of income for making big purchases like cars and properties as this was certainly an issue prior to using Earned Tip Access by TipHaus."
Larry Shaffer
Director of IT
Results
Country Boy Brewing's adoption of TipHaus transformed its operations, leading to a more efficient and employee-friendly work environment. By automating processes, improving employee satisfaction, and boosting efficiency, TipHaus empowers breweries to focus on what they do best: crafting exceptional beers.
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