Wooden city
Elevating Efficiency: Wooden City Green Lake Leverages TipHaus to Save 44 Hours per Month in Managers' Time
Wooden City, renowned for its inclusive atmosphere and commitment to community involvement, faced challenges with manual tip distribution and transparency. TipHaus entered as a transformative solution, automating tip calculations and providing transparent access to tip earnings for staff. Discover how TipHaus not only streamlined operations but also enhanced communication, accountability, and employee satisfaction, ultimately fostering a more positive work environment at Wooden City Green Lake.
Executive Summary
Region:
Washington
Business Type:
Restaurant & Bar
# of Locations:
5
Interviewee:
Brock Lynch, Owner/Operator
Problem:
Wooden City Green Lake faced issues with manual tip distribution, leading to time-consuming calculations, lack of transparency, and potential errors in compliance.
Solution:
TipHaus addressed Wooden City's challenges by automating tip calculations, providing transparent access to earnings, saving hours of manual labors each month, and offering robust reporting for compliance.
Background
Wooden City, situated in beautiful Green Lake, Washington, stands as a vibrant restaurant cherished for its inviting ambiance, exceptional cuisine, and deep-rooted commitment to community engagement. Brock Lynch, Owner/Operator, shares how TipHaus transformed their operations, enhancing efficiency, employee satisfaction, and overall culture.
Problem
Wooden City Green Lake faced significant challenges with its manual tip distribution system. The process was labor-intensive, prone to errors, and lacked transparency, leading to frustration among staff members. The outdated method not only consumed valuable time but also posed compliance risks due to the lack of accurate record-keeping. Employees didn’t have proof of income for making big purchases like cars and properties. Also Brock was worried that the absence of clear documentation could make it difficult for Wooden City to demonstrate compliance with labor laws during audits or legal inquiries.
Solution
Recognizing the need for a modern and efficient solution, Wooden City Green Lake turned to TipHaus. TipHaus offered an automated tip distribution system that streamlined the entire process, from calculation to distribution. By implementing TipHaus, Wooden City was able to completely eliminate manual errors and ensure accurate and timely tip payments to its staff. The platform's transparent reporting capabilities provided employees with real-time access to their earnings, fostering trust and transparency within the organization. Additionally, TipHaus's comprehensive reporting features helped Wooden City maintain compliance with labor laws and regulations, eliminating the risk of legal issues and penalties. Overall, TipHaus revolutionized Wooden City's operations, allowing the restaurant to focus on delivering exceptional service to its customers while creating a positive and supportive work environment for its staff.
"We saw an immediate return on investment as TipHaus massively cut down the hours we used to spend reconciling tips for bartenders and servers each week. I spent around 12 hours on payroll every week and now it takes me less than 1 hour! Our team also appreciates having proof of income for making big purchases like cars and properties, as this was certainly an issue before using TipHaus."
Brock Lynch
Owner/Operator
Results
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