In a recent interview, Larry Shaffer of Country Boy Brewing shared how TipHaus has transformed their operations. With 30-40 employees in larger locations and 10-12 employees in smaller establishments, the brewery embraced TipHaus for its transparency, accuracy, and streamlined processes. Particularly noteworthy was TipHaus’s ability to establish uniformity across multiple locations, ensuring consistent and efficient management. These insights reveal the benefits and enhancements that TipHaus has brought to the brewery’s overall efficiency.
What is an unexpected benefit of TipHaus?
One of the standout advantages of TipHaus, according to Shaffer, is its usefulness during large events. During the past Oktoberfest celebration, the Country Boy Brewing team managed to save approximately 2 hours per weekend. The ability to accurately calculate cash transactions emerged as a major factor contributing to this time savings.
Monthly time savings?
TipHaus has proven to be a valuable asset, saving 8 to 10 hours of managers’ time per week. This equates to saving approximately 32 to 40 hours per month.
Monthly financial savings?
Country Boy Brewing estimates savings of approximately 3,000 to 5,000 dollars per month in man-hours.
Any customer support issues? How were they resolved?
Country Boy Brewing expresses extreme satisfaction with TipHaus’s customer service and account executive teams. Shaffer notes that these teams have consistently demonstrated responsiveness and expertise, enhancing the overall user experience.
How is employee relations and retention since signing up with TipHaus?
Shaffer explains that Hausmoney, another feature offered by TipHaus, has been well-received by the brewery’s employees. Most of them have opted in, and since the implementation of Hausmoney, employee turnover has declined, while engagement has significantly increased. This not only benefits the brewery’s staff but also contributes to a more positive work environment.
Tax Reporting and Compensation Planning
Tiphaus has proven its utility in tax reporting, providing valuable assistance for tax-related tasks. Additionally, Hausmoney allows the employer to set aside enough compensation to ensure that staff do not encounter any tax deficits come April 15. This feature ensures that the financial well-being of employees is taken care of, reducing financial stress for the team.
Overall Satisfaction with TipHaus
When asked to rate his satisfaction on a scale of 1 to 10, Larry Shaffer gave a resounding 9.
Key Takeaways:
- Efficiency During Events: Improved efficiency during large events, saving time through accurate cash transaction calculations.
- Time Savings: 8 to 10 hours of managers’ time saved per week.
- Cost Savings: Estimated monthly savings of approximately $3,000 to $5,000 in man-hours.
- Exceptional Customer Service: Country Boy Brewing highly values TipHaus’s responsive and expert customer service.
- Positive Impact with Earned Tip Access: Hausmoney boosts employee engagement, reducing turnover and creating a positive work environment.
- High Satisfaction: Satisfaction with TipHaus rated 9 out of 10.