Case Studies

Tiki’s Grill and Bar

“TipHaus has made our restaurant more efficient. With TipHaus, we save 30-40 hours a month in manager time alone. Our staff and management know we can trust the data we see because TipHaus eliminates the risk of human error. The user interface is very user-friendly, making it convenient to navigate high-level tip data.”

  • Jane Sieverts, Finance Director

What is an unexpected benefit of TipHaus?

The user interface is so easy to navigate! I can quickly analyze and send the reports to managers with questions about high level tip data. 

How much easier has payroll gotten?

TipHaus reduces manual errors  in tip calculations which allows us to process our payroll faster and more accurately. We have been able to save 5-6 hours each month on payroll. Tiphaus provides reports for tips by pay period and has enabled us to eliminate daily tip calculation and cash tip payments. We no longer have to run to the bank to replenish cash. 

TipHaus reduces manual errors in tip calculations which allows us to process our payroll faster and more accurately. We have been able to save 5-6 hours each month on payroll. TipHaus provides reports for tips by pay period and has enabled us to eliminate daily tip calculation and cash tip payments. We no longer have to run to the bank to replenish cash.

Monthly time savings?

The time we used to spend calculating tips and making cash tip payments has been eliminated by TipHaus. We have been able to save 38-48 hours every month in managers time, payroll, and other cumbersome admin tasks

Monthly financial savings?

TipHaus has saved our business over $875 a month in manager wages, freeing them up to focus on customer service and other daily tasks instead of doing complicated and time-consuming tip calculations

Any customer support issues? How were they resolved?

The customer support team is incredible and has always resolved any issues we have had in a timely manner.

How is employee relations and retention since signing up with TipHaus?

Our employees love Tiphaus. They love having instant access to their daily tip earnings, and if a discrepancy occurs, they can bring it up with a manager who can make corrections before incorrect tips are paid.

What is your restaurant known for?

  • Aston Waikiki Beach Hotel’s festive, oceanside spot for Hawaiian fare, cocktails & live music.
  • American and Pacific-Rim menu with flavors of the islands, using fresh local produce. Offers lanai seating with beautiful sunset views of the famous Waikiki Beach.
  • Opened in 2002 Waikiki
  • Live entertainment daily
  • Banquets and Weddings
  • Owner, Bill Tobin shares a daily Restaurant Leadership Podcast

What does every guest need to try on their first visit?

  • The Mai Tais are great and the views of the ocean are even better