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Micros Symphony

Micros Simphony by Oracle is a leading point-of-sale system designed for the restaurant and hospitality industries, offering advanced tools to streamline operations and enhance the guest experience. Known for its scalability and reliability, Micros Simphony empowers businesses to optimize efficiency while maintaining excellent service standards.

Key Benefits and Differentiators:

  • Seamless TipHaus Integration: Automate tip calculations and distributions effortlessly, ensuring accuracy and transparency across all transactions.
  • Real-Time Data Sync: Sync sales and labor data directly from Micros Simphony into TipHaus, reducing manual entry and errors.
  • Multi-Location Management: Ideal for multi-unit operators, providing centralized control and insights into tip management across all locations.
  • Improved Employee Satisfaction: Ensure timely and accurate tip payouts, enhancing trust and retention among your staff.
  • Enhanced Compliance Support: Stay ahead of complex wage and labor regulations with integrated tools for tracking and reporting.

With Micros Simphony and TipHaus working together, you can streamline your operations and focus on delivering exceptional service.


Benefits illustration

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Micros Symphony

Version Requirements.

19.2+ and R&A at 20.1+


Must have access to the enterprise back office and transaction services


Connect to Micros Symphony

The Micros Simphony integration requires two sets of API users. Steps are below on how to create each.

BI User Setup

Step 1) Create a Business Intelligence API account user in Reporting and Analytics and set full permissions on the account.


Step 2) Grab the following information and send the user registration to support@tiphaus.com


Authentication Server

BI API Key

Enterprise Name


Labor User Setup

Step 1) Create a separate labor API user with organizational access permissions.


Step 2) Grab the following information and send the user registration to support@tiphaus.com


Property Labor Management URL (located in Reporting & Analytics)

Labor API Key


Onboarding Tip

To ensure successful onboarding with TipHaus, ensure your employee’s Ext Payroll IDs and the job codes Job Ref ID are filled in.

Simphony x TipHaus Onboarding

This document outlines the steps necessary for a Simphony customer to grant access to TipHaus.  There are two APIs that are used to consume data from Simphony. Simphony POS can also be used with another labor management integration as well.

Business Intelligence API:

  • Sales
  • Sale Categories
  • Locations/Stores

Labor Management API:

  • Employees
  • Job Codes
  • Worked Shifts

Business Intelligence API:

The Business Intelligence API lets you query the Reporting and Analytics database on demand for transactional, operational, and kitchen data.

Customer Setup Steps:

1. Create a BI API account in Reporting & Analytics:

https://docs.oracle.com/en/industries/food-beverage/back-office/20.1/rause/t_API_user_add.htm

2. Setup permissions for Point of Sale Definitions for the API account:

https://docs.oracle.com/en/industries/food-beverage/back-office/20.1/rause/c_BI_API_permissions.htm

Deliverables needed by TipHaus:

1. Organization Short Name

2. BI API User:

3. BI API account Client ID (56 characters)

Labor Management API:

The API allows Labor Management users to add and edit a schedule using a third party labor application. Also, it supports uploading a schedule to Labor Management and enforcing that schedule at the point of a clock in/out at the POS.

Customer Setup Steps:

1. Create an API account in Reporting & Analytics:

https://ebolabor.docs.apiary.io/#introduction/authentication-and-authorization/create-api-users

2. Restrict Access to Organization Levels:

https://ebolabor.docs.apiary.io/#introduction/authentication-and-authorization/restrict-access-to-organizational-levels

Deliverables needed by TipHaus:

1. API account username token - Large alphanumeric string (88 characters)

2. API account password

3. Labor URL (Example)

If you have any questions, email support@tiphaus.com anytime!